Privacy policy
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage with our SMS marketing services. By accessing or using our SMS marketing services, you consent to the practices described in this policy.
1. Information We Collect
When you sign up for our SMS marketing services, we may collect the following types of personal information:
-
Contact Information: This may include your name, phone number, and email address.
-
Opt-In Data: When you provide your consent to receive SMS marketing messages, we will record the date and time of your opt-in, as well as the source of your opt-in (e.g., website form, in-store sign-up).
-
Usage Data: We may collect information about how you interact with our SMS messages, such as whether you open, click on links, or respond to messages.
2. How We Use Your Information
We may use the information we collect for the following purposes:
-
Sending SMS Marketing Messages: We will use your phone number to send you SMS marketing messages with promotional content, updates, and offers related to our products and services.
-
Managing Subscriptions: We may use your information to manage your subscription preferences, such as allowing you to opt-out of receiving SMS marketing messages.
-
Improving Services: We may analyze usage data to improve the quality and effectiveness of our SMS marketing campaigns.
3. Data Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with service providers who assist us in delivering SMS marketing messages. These service providers are contractually obligated to keep your information confidential and are only permitted to use your information for the purposes of providing services to us.
4. Your Choices
-
Opt-Out: You have the right to opt-out of receiving SMS marketing messages at any time. You can usually do this by texting "STOP" in response to our SMS messages. Alternatively, you can contact us directly using the contact information provided below.
-
Access and Update: You can request access to the personal information we hold about you and update or correct that information.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, you acknowledge that there are security and privacy limitations inherent to the internet.
6. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website and, if applicable, by sending you an SMS message.
Contact usFor more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at orphe.service@gmail.com or by mail using the details provided below:
ORPHE
Privacy Compliance Officer